Constructing the branch of the future

1/05/2018
'Hi-tech, high touch' is the mantra of many banks looking to revamp and revitalise their branch networks. But after years of increasing digital interaction, declining footfall and extensive branch closures, can banks entice customers back into the branch? Joy Macknight investigates.

To read more: https://www.thebanker.com/Banking-Regulation-Risk/Retail-Banking/Constructing-the-branch-of-the-future/(language)/eng-GB